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We get some questions more than others - hopefully these answer some of yours!
Q: Are you insured? Most quality banquet facilities require entertainment companies to be fully insured. We are covered by a $2,000,000 (yes, that's TWO MILLION) aggregate liability insurance policy. You and your guests are protected by our service. This gives you the security of knowing that you, your friends, your family and the facility are taken care of by a professional company that cares enough to be prepared.
Q: What do you wear? Your DJ will be dressed appropriately for your event. Parties, sweet 16s, etc, require proper business attire (unless otherwise requested). Weddings, upscale corporate events, require a tuxedo. For larger events, your entertainer may come under-dressed to set up for the event - do not worry, we always change and look sharp for the event!
Q: Do you take breaks? No. Our DJ staff will perform continuously throughout the night. From our scheduled start time until your party is over, the music will be playing (unless of course you request a break for some other reason).
Q: Can we choose the music to be played at our event? Our company was built around our customer experience, and that starts with you selecting the music that YOU want to hear at your event! Once you become a client, you will have access to your own music selection list, and can make all of your music selections up to the date of your event.
Q: Can we have a "do not play" list?
Yes. This may be just as important to you and your event. You may also create a do not play list from our song search page and send it to us in the same manner.
Q: What if we want a song that you don't have? Our music collection spans thousands of songs from several decades. Often a client will want a song that is somewhat obscure and we may not have it. If this is the case there are two options: you may either supply us with the CD before the event so that we may check it for scratches, or (if you do not own a legal copy) we will obtain that song before your
event. Just give us lots of advance notice if we need to find a song. If you give us a CD we will return it to you at the end of the night.
Q: How loud do you play the music? One of the greatest concerns of bands and DJs is that the music is too loud. This will not be the case with our services. Our company features the Bose sound system which allows us to bring superior audio to your guests and not disturb the atmosphere you've established. During your cocktail and dinner hours we will play soft and relaxing background music. The sound will be as evenly dispersed throughout the hall as possible. We will make sure that your guests can hear both themselves talking and the background music. When it comes time for dance music we will adjust accordingly. This means that while the volume is loud enough to dance to on the floor, the rest of the room will be able to continue to hear themselves socialize.
Q: Do you have backup equipment? Our DJs will have a small amount of equipment on-hand to ensure the music keeps going. Our equipment and staff are very dependable. If something does fail, it can be easily fixed or switched without you and your guests even knowing. If something major happens (which it never has) an off duty employee may be called upon to provide additional reinforcement.
Q: How interactive are your DJs? This is another great concern of all customers. The answer is simple: our DJs are as interactive as you want them to be. They can be background figures that keep the attention on the bridal party, completely outgoing, or any level that you desire. We are professional entertainers and can handle your requests without a problem. However, you will never hear your DJ yelling or singing into the microphone. We still maintain a degree of professionalism no matter how outgoing you want us to be. We will use our skills professionally and never steal the spotlight.
Q: Will my DJ be drinking at my event? Besides it not only being against state law, our company does not allow any of our entertainers to consume alcohol before or during any event. We are strict on this policy and you have nothing to worry about. We are professionals and act accordingly.
Q: Does the DJ expect tipping/gratuity? While it is common to tip the entertainment industry, it is not mandatory. Our staff is well paid from your fees. However, if your DJ surpasses your expectations and you wish to tip, a 5-10% tip would be considered extremely generous and taken as a great compliment.
Q: Should we feed the DJ? This is another common question. The answer is up to you. Our DJs are often at your location for 8 hours or more after setup and takedown time is included. Please let us know if you will be feeding the DJ so that if you are not we can stop and pick something up on the way to your event. If you do provide your DJ staff with food they will be grateful.
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